This Privacy Policy explains how Kolala (“Kolala,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you use the Kolala mobile application, websites, cheer dance recommendation tools, challenge features, community functions, consumable in-app purchase features, and related services (collectively, the “Service”).
Kolala is a cheerleading sports and community platform. The Service may allow users to explore cheer dance recommendations, participate in cheerleading dance challenges, upload performance-related content, interact with community members, purchase consumable digital items, and access related sports community features.
For privacy questions, account deletion requests, data access requests, or other support matters, contact us at support@Kolala.fun.
The Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe that a person under 18 has provided personal information to us, please contact us and we will take appropriate steps to review and remove the information where required.
We may collect information that you provide when you create an account, update your profile, upload content, join challenges, contact support, report content, make a consumable purchase, or otherwise interact with the Service.
Some features require permission from your device. We only access these categories when you grant permission or use a feature that requires access.
You can change permissions at any time in your device settings. Some features may stop working if permissions are disabled.
We use information for the following purposes:
We may share information in limited circumstances:
We do not sell personal information in the ordinary sense. If applicable law defines certain disclosures as a “sale” or “sharing,” we will provide rights and choices required by that law.
Kolala may offer consumable digital items. If you purchase consumable items through Apple’s App Store, Apple processes the payment. We may receive purchase-related information such as product identifier, transaction identifier, purchase status, purchase date, country, receipt validation data, and delivery status.
We use purchase data to deliver consumable items, prevent fraud, maintain purchase records, handle support requests, and comply with legal or accounting requirements. Consumable items are not auto-renewable subscriptions and do not automatically renew.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. Retention periods may vary based on the type of information, the feature involved, legal requirements, safety needs, and whether your account remains active.
If you delete your account, we will take steps to delete or anonymize personal information, subject to reasonable delays and exceptions. We may retain certain information for limited periods to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, protect users, maintain security, preserve moderation records, or prevent banned users from immediately creating new accounts.
Some content you shared with other users, such as comments, messages, challenge entries, or content already viewed or saved by others, may remain visible to those users unless removed by the Service or required by law.
Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, object to processing, withdraw consent, or request portability of certain data.
For security, we may need to verify your identity before processing certain requests. We may reject or limit requests where permitted by law.
Your information may be processed and stored in countries other than where you live. Data protection laws in those countries may differ from those in your location. Where required, we use appropriate safeguards for international transfers, such as contractual protections, technical safeguards, and organizational controls.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include access controls, encryption in transit where appropriate, monitoring, internal policies, and security reviews.
No internet or mobile service can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and using strong device and account security practices.
The Service may use cookies, SDKs, local storage, analytics tools, crash reporting tools, and similar technologies to operate the app, remember preferences, measure performance, prevent fraud, and improve user experience.
Some technologies may be provided by third-party service providers. Their data practices may depend on the tools integrated into the app. We aim to use such providers under appropriate safeguards and to reflect applicable data practices in app store privacy disclosures.
The Service is not intended for users under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take appropriate steps to delete it or otherwise handle it as required by law.
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date. If changes are material, we may provide additional notice through the app, website, email, or other reasonable means.
If you have questions, requests, concerns, or complaints about this Privacy Policy or our handling of personal information, contact us at support@Kolala.fun.